Privacy Policy Petronas77 — Our Commitment to Protecting Your Personal Data

1Introduction

Petronas77 takes the management of your personal information seriously. This Privacy Policy is designed to ensure that you, as a member of our platform, are always aware of your rights and how we handle your personal data transparently, responsibly and securely.

This document applies to all users who register, browse, or use any services provided by petronas77 — including through the official website and mobile app. By using our platform, you agree to the practices described in this policy.

Petronas77 operates as a responsible data controller under Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect data that is strictly necessary, store it securely and never sell your information to third parties for marketing purposes without your consent.

2Information We Collect

Petronas77 collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:

a) Registration and Identity Information

• Full name as shown on official identification documents.
• National identification number (MyKad) or passport number.
• Date of birth for 18+ age limit verification.
• Email address and mobile phone number.
• Current residential address.

b) Financial Information

• Bank name and account number registered for withdrawals.
• E-wallet details such as Touch 'n Go eWallet, Boost or GrabPay.
• Transaction history for deposits and withdrawals on the platform.

c) Technical and Usage Information

• IP address, device type, and operating system used.
• Web browser type and version.
• Login data including date, time, and access location.
• Records of gaming sessions and wagering activity on the platform.
• Cookie data and other tracking technologies as described in Section 6.

d) KYC Verification Documents

• Copy of identity card, passport or driving licence for identity verification.
• Proof of address such as a utility bill or recent bank statement (not older than 3 months).
• A selfie or facial photo for basic biometric verification when required.

3How We Use Your Data

Every piece of data we collect has a specific and legitimate purpose. We do not use your data for any purpose other than those stated below:

If you no longer wish to receive marketing communications from us, you may unsubscribe at any time via your account settings or by contacting our support team. Unsubscribing from marketing will not affect your core petronas77 services.

4Data Storage and Security

Petronas77 takes comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse or accidental disclosure.

• All data is stored on servers protected with AES-256 encryption, one of the strongest encryption standards in the industry.
• The connection between your browser and the petronas77 platform is secured with verified 256-bit SSL/TLS protocol.
• Access to members' personal data among internal staff is restricted and governed on a need-to-know basis.
• Enterprise-grade intrusion detection systems (IDS) and firewalls are in place to monitor security threats in real time.
• Your account password is stored in hashed form using the bcrypt algorithm — meaning even we cannot read your actual password.
• Internal security audits are conducted quarterly, while independent third-party penetration testing is performed annually.

Your personal data will be retained for as long as necessary to fulfil the purpose for which it was collected or as required by Malaysian law — typically no longer than 7 years after account closure, unless a longer period is required by law.

5Sharing Information with Third Parties

Petronas77 does not sell, rent or disclose your personal data to any third party for marketing purposes without your explicit consent. However, there are limited situations where data sharing is necessary and lawful:

• Payment Service Providers: Required financial data is shared with recognised payment processors such as FPX, e-wallet providers, and partner banks to enable transactions to be processed securely.
• Game Software Providers: Limited game information is shared with our licensed game providers for operational and fairness verification purposes.
• Regulatory Body: We may be required to disclose certain information to regulatory bodies, law enforcement agencies, or courts when lawfully directed to do so.
• Identity Verification Service Providers: KYC data is shared with recognised third-party identity verification service providers to ensure the validity of submitted documents.
• Analytics Providers: Anonymised usage data may be shared with analytics providers for platform improvement purposes.

All third parties who receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to process your data for the specific purposes agreed upon with petronas77.

6Cookies and Tracking Technologies

Petronas77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform operations such as session login, security verification, and essential website functions. These cookies cannot be disabled.
• Performance Cookies: Collects information about how visitors use our website — for example, which pages are visited most often — to help us improve the user experience.
• Functional Cookies: Enables the platform to remember your preferences such as language, display settings and login details so you do not have to re-enter them each time.
• Analytics Cookies: Used to understand aggregate user behaviour for service improvement purposes. Analytics data is anonymised before processing.

You can manage cookie settings through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, please refer to your web browser's help documentation.

7Your Rights as a Data Subject

Under Malaysia's PDPA, you as the personal data owner have the following rights, which you may exercise at any time:

To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 21 business days from the date of receipt.

8Children's Data Protection

Petronas77 does not intentionally collect or process personal data of individuals under the age of 18. Our platform is strictly for adult users only.

All new account registrations require age verification. If we discover that data from an underage minor has been collected unintentionally, we will immediately delete that data and close the associated account without notice.

If you are a parent or guardian and believe your child has registered an account on petronas77, please contact us immediately at [email protected] with relevant proof so we can take prompt action.

9Cross-Border Data Transfers

As petronas77 operates as a global online platform, your personal data may be stored or processed on servers located outside Malaysia. However, all such data transfers are carried out in compliance with applicable legal requirements.

• We only transfer data to countries or regions that provide a level of data protection equivalent to or higher than Malaysia's.
• Every cross-border data transfer is protected by a valid data protection agreement between petronas77 and the receiving entity.
• Data encryption is maintained throughout the transfer process to ensure the integrity and confidentiality of your information.

By using the petronas77 platform, you consent to the transfer of your personal data as described in this section, provided that all appropriate safeguards are observed.

10Changes to the Privacy Policy

Petronas77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements or service improvements.

When significant changes occur, we will notify you via an in-account notification or email to the address registered in your profile. The "Updated" date at the top of this document will always reflect the latest version.

Your continued use of the petronas77 platform after any changes are published constitutes your acceptance of the updated policy. If you do not agree, please discontinue use and close your account.

11Contact Our Privacy Officer

Petronas77 has appointed a Data Protection Officer responsible for ensuring our compliance with the PDPA and this Privacy Policy. You may contact us through the following channels: